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Data Protection Policy

 

​Last Updated: June 17, 2026

 

BUZZ values the trust you place in us when you visit our website, purchase tickets, reserve a table, join our mailing list, attend an event, or contact our team.

This Data Policy explains the categories of information we collect, why we collect it, how we use it, and the choices available to you.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • City or location

  • Birthday or age information, when relevant to an event

  • Event preferences

  • Table reservation details

  • Private event or partnership inquiry details

  • Messages, feedback, survey responses, and customer-service communications

  • Social media handles or public content when you voluntarily tag, mention, or engage with BUZZ

When you purchase a ticket, reserve a table, or complete a transaction through a third-party platform, that provider may collect payment, billing, and transaction information directly from you.

BUZZ does not intentionally store full payment card numbers unless specifically disclosed at the time of collection.

2. Information Collected Automatically

When you visit the BUZZ website, we may automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring website

  • Approximate location based on IP address

  • Date, time, and duration of website visits

  • Cookie and similar technology data

This information helps us understand how visitors use the website, improve performance, measure campaign results, and create a better experience.

3. How We Use Your Information

We may use your information to:

  • Process ticket, table, VIP, or event-related requests

  • Send confirmations, updates, reminders, and service messages

  • Respond to questions, inquiries, and support requests

  • Share upcoming events, ticket releases, venue announcements, promotions, and BUZZ news

  • Personalize communications based on your interests or engagement

  • Improve our events, website, customer experience, and marketing

  • Measure advertising performance and website traffic

  • Protect the safety, security, and integrity of BUZZ, our guests, and our services

  • Comply with legal obligations and enforce our policies

 

4. Email and SMS Communications

When you provide your email address or phone number, you may receive communications from BUZZ regarding events, ticket releases, table reservations, promotions, updates, or other relevant information.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

To stop receiving marketing text messages, reply STOP to any BUZZ marketing message, where available.

Message and data rates may apply. Message frequency may vary.

Providing consent to receive marketing communications is not a condition of purchasing tickets, reserving a table, or receiving services from BUZZ.

 

5. Cookies and Similar Technologies

BUZZ and approved service providers may use cookies, pixels, analytics tools, and similar technologies to understand website activity, remember preferences, measure marketing campaigns, improve site performance, and deliver more relevant advertising.

You may control certain cookies through your browser settings. Please note that disabling cookies may affect the performance or functionality of parts of the website.

 

6. How We Share Information

We may share personal information with trusted third parties that help us operate our business and deliver our experiences, including:

  • Ticketing and reservation platforms

  • Payment processors

  • Email and SMS service providers

  • Website hosting and analytics providers

  • Advertising and social media platforms

  • Event venues, security providers, and production partners

  • Professional advisors, legal representatives, or government authorities when required by law

We may also share information in connection with a business transaction, legal proceeding, safety concern, fraud investigation, or effort to protect the rights and property of BUZZ and others.

 

7. Data Retention

We keep personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

The length of time we retain information may depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

 

8. Data Security

BUZZ uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, data transmission, storage system, or electronic service can be guaranteed to be completely secure. You provide information at your own risk.

 

9. Children’s Information

BUZZ services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to BUZZ, please contact us at [PRIVACY EMAIL], and we will take appropriate steps to address the issue.

 

10. Changes to This Data Policy

We may update this Data Policy from time to time to reflect changes in our practices, technology, operations, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

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